Terms of Service

1. Who we are

Vrenvo is operated by Ninja MDE S.A.S., a company organized under the laws of Colombia, with its principal place of business in Medellín, Colombia ("Vrenvo", "we", "us"). Contact: ninja@vrenvo.com.

By creating an account or using vrenvo.com (the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or legal guardian who agrees to these Terms on your behalf.

3. The Service

Vrenvo provides AI tools for every music creator: hosting and streaming, measurement-based track analysis ("Hit-or-Not"), prescriptive AI mastering, and related tools. Some tools are paid with credits (see Section 6).

4. How a track was made — your origin declaration

Vrenvo is open to music recorded by people, music made with AI generators, and music that is both. Every upload carries your declaration of how the track was made, chosen from three answers: recorded by people; AI-generated, meaning a generator made the audio; or both, meaning some of it was generated and some of it was performed. The declaration is yours: we do not verify it, and the Service shows it as declared by the uploader, never as confirmed by Vrenvo. You must declare truthfully, and every answer carries the same warranty (Section 5). We may reject or remove any track that is misdeclared, that you lack the rights to, or that is a commercial release whose rights you do not fully control.

5. Your content and ownership warranty

You keep ownership of the tracks you upload. By uploading, you grant us a non-exclusive, worldwide license to host, stream, process, analyze, and display your tracks as needed to operate the Service.

You warrant that you own, or fully control, all rights in every track you upload — including all composition, recording, and neighboring rights — and that no part of any upload is subject to third-party claims, collection-society (PRO) registrations, sync obligations, or licensing restrictions of any kind. You will indemnify Vrenvo against any claim arising from a breach of this warranty.

6. Credits

• Credits are the internal unit used to pay for tools on the Service. Credits are not money, are non-cashable, and cannot be redeemed for fiat currency or transferred outside the Service.
• Credits granted as part of a subscription tier expire monthly and do not roll over.
• Credits purchased directly (credit packs) do not expire.
• If a paid tool run fails, the credits charged for that run are automatically refunded to your wallet.

7. Tips

Listeners may tip artists in credits. The platform retains a 18% commission on each tip; the remainder is credited to the artist. Tips are voluntary, non-refundable, and are not payments for goods or services.

8. Subscriptions and billing

Paid tiers are billed monthly or annually through Paddle.com, our Merchant of Record and the authorized reseller of our services. Paddle handles all payment processing, billing, and taxes. Cancellation and refunds are governed by our Refund Policy.

9. No guarantee of scores or outcomes

Hit-or-Not scores, analysis results, and mastering outcomes are informational. They are measurements and model-based estimates — not predictions of commercial success, and not professional advice. We do not guarantee any particular score, improvement, ranking, playlist placement, or career outcome.

10. Acceptable use

You must not: upload content you lack rights to; attempt to manipulate scores, plays, or trending; abuse rate limits or free-run gates; reverse engineer the Service; or use the Service for unlawful purposes. We may throttle, suspend, or remove abusive accounts or content.

11. Copyright complaints (DMCA)

If you believe content on Vrenvo infringes your copyright, send a takedown notice to ninja@vrenvo.com including: identification of the work, the URL of the allegedly infringing material, your contact information, a good-faith statement, and a statement of accuracy under penalty of perjury. We remove infringing material and terminate repeat infringers.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your account for breach of these Terms, unlawful use, or risk to the Service, with notice where reasonably possible. Sections 5, 6, 9, 13, 14, and 15 survive termination.

13. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Vrenvo's total liability for any claim arising out of the Service is limited to the amounts you paid us in the twelve months before the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including consumer rights under Colombian law.

14. Generated results and your responsibility

Results are generated automatically and are provided as they are. The Service's tools — analysis, mastering, cleanup, stem separation, lyric transcription and rewriting, layer rendering, and any tool of the same kind added later — produce their output by automated means, without human review of any individual result. They are offered without warranty of accuracy, completeness, originality, or fitness for any purpose, and Section 9 applies to them in full.

You are responsible for how you use them, and for the rights in what you submit. You decide whether to publish, distribute, register or commercially exploit any result, and you do so on your own assessment. Your warranty in Section 5 applies to every file you submit to a tool exactly as it applies to a track you upload, and you remain responsible for complying with the terms of any distributor, platform, collecting society or other third party to whom you supply a result — including their rules on disclosing the use of generative tools.

You agree not to hold Vrenvo liable for the output, and that this Section and Section 13 govern it. Where a tool produces or substantially rewrites text or audio using a generative model, the Service labels that output as made with AI assistance; that label is a statement about how the result was produced and is not a claim about your rights in it, and you must not remove or misrepresent it when the label is required by a third party you supply.

15. Governing law

These Terms are governed by the laws of Colombia. Disputes are subject to the jurisdiction of the courts of Medellín, Colombia, without prejudice to mandatory consumer protections in your country of residence.

16. Changes

We may update these Terms. Material changes are announced on the Service or by email; continued use after the effective date constitutes acceptance.

17. Contact

Ninja MDE S.A.S. · Medellín, Colombia · ninja@vrenvo.com